Shipping Policy

Digital astrology reports

Most paid astrology reports are delivered digitally through the Ishvaram app, email, WhatsApp, or a secure download link. Digital reports do not require physical shipping.

Consultations and services

Astrology consultations, chart analysis, and AI-assisted guidance are service products. Appointment, access, or delivery details are shared through the contact information used at checkout.

Physical remedy products

Physical products are currently delivered to serviceable addresses in India. The available shipping method, shipping charge, and estimated delivery window are shown at checkout before payment. Delivery estimates can vary by destination, courier availability, festivals, weather, and local serviceability.

Order processing and tracking

Processing starts after the order and payment method are confirmed. When the courier accepts the parcel, tracking details are sent to the contact information supplied at checkout. An incomplete address, unreachable phone number, or failed delivery attempt can delay delivery or cause the parcel to return to origin.

Damaged, incorrect, or missing items

Contact support@ishvaram.com as soon as you inspect the delivery if the item is damaged, incorrect, incomplete, or materially different from the listing. Include the order reference and clear photographs of the parcel and item. Eligible returns, replacements, and refunds follow the Refund & Cancellation Policy.

Address and contact accuracy

Customers are responsible for entering a reachable phone number, email address, and full shipping address where required. If an address is incomplete or unreachable, delivery may be delayed until the customer confirms the correct details.

Support

For delivery questions, contact support@ishvaram.com. Include your order reference, phone number, and the product or report name so the support team can locate the order quickly.